AI Chatbot

An AI assistant that answers your customers at 2am

A conversational assistant trained on your own content, deployed on your website and messaging channels. It handles the repetitive questions and hands the rest to your team with the context already gathered.

In plain terms

What an AI assistant actually does for you

It answers the questions your customers ask over and over — opening hours, order status, how a product works, what your policy says — using your own information, at any hour, without anyone on your side being awake.

Most customer enquiries are not complicated. They are repetitive. The assistant handles those completely, and when something genuinely needs a person, it passes the conversation over with the details already collected so your team is not starting from scratch.

It is trained on what you give it — your website, your documents, your policies — so the answers are yours rather than generic. If it does not know something, it says so and hands over rather than guessing.

What changes

What changes once it is running

Enquiries stop going unanswered overnight

The questions that arrive at 11pm get answered at 11pm. For most businesses this is the difference between a captured enquiry and a lost one.

Your team stops repeating itself

The same handful of questions account for most of the volume. Once those are handled automatically, the people answering are only handling things that need judgement.

Handovers arrive with context

When a conversation does reach a person, the question and the details are already gathered, so the customer is not asked to explain twice.

You can see what customers keep asking

Recurring questions are visible, which often points at something worth fixing in the product, the pricing page, or the delivery process.

Powerful Features

Everything You Need in One AI Assistant

Our chatbot comes packed with advanced features designed to enhance customer experience, boost engagement, and drive conversions for your business.

Custom Knowledge Base

Upload files, documents, and website content to train your chatbot with your specific business information.

PDF & Document Upload
Website Scraping
Real-time Updates
Smart Content Processing
WhatsApp Integration

Connect your chatbot to WhatsApp for direct customer communication and support.

Direct WhatsApp Chat
Message Templates
Media Sharing
Connects to your business systems
Call Scheduling

Enable customers to schedule calls directly through the chatbot interface with automated booking.

Automated Scheduling
Calendar Sync
Reminder Notifications
Time Zone Support
Calendly Integration

Connect your existing Calendly account for direct appointment booking and management.

One-Click Booking
Multiple Calendar Types
Automatic Confirmations
Reschedule Options
Inquiry Forms

Collect detailed customer information through intelligent forms integrated within chat conversations.

Dynamic Form Fields
Lead Qualification
Data Validation
CRM Integration
Custom Branding

Fully customize colors, fonts, and styling to match your brand identity perfectly.

Brand Colors
Custom Fonts
Logo Integration
Theme Customization
Multi-Language Support

Serve customers in their preferred language with automatic translation capabilities.

50+ Languages
Auto-Detection
Real-time Translation
Cultural Adaptation
Analytics & Insights

Track performance, user interactions, and conversion metrics with detailed analytics.

Conversation Analytics
User Behavior Tracking
Conversion Metrics
Performance Reports
Mobile Optimized

Perfect performance across all devices with responsive design and mobile-first approach.

Responsive Design
Touch Optimized
Fast Loading
Cross-Platform

Ready to See These Features in Action?

Get a personalized demo of our AI chatbot and discover how these features can transform your customer experience.

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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2026

emailinfo@mcdorcis.com
email+254704093039