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Practical writing on automation, custom software delivery, and IT operations from McDorcis Solutions in Nairobi — grounded in work we have actually shipped.
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When we audited a Kenyan electrical safety consultancy's reporting process, the delay everyone complained about turned out to be the least expensive problem. Here are the five we actually found, and how to check for them in your own operation.
A report is an assertion. The photograph attached to it is what makes it evidence — and in most field operations, the photograph is the least protected part of the whole document. Four design decisions that change that.
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