Technical Support & Help Desk
Managed service desk for your users or your customers.
Read moreCloud services, database administration, and network security under one accountable team. The same infrastructure work cut a Tier-1 Kenyan bank's system downtime by 80% and its legacy maintenance costs by 60%.
Complete management of your cloud environments including AWS, Azure, and Google Cloud with optimization and cost control.
Expert database management services ensuring optimal performance, security, and availability of your critical data systems.
Network management with advanced security measures, monitoring, and optimization for reliable performance.
We set up your servers, keep them patched and healthy, and make sure you are not paying for capacity you do not use.
Round-the-clock monitoring of all infrastructure components with proactive alerting and rapid issue resolution.
Disaster recovery planning and backup solutions to keep your business running and your data protected.
We work with the platforms you already run, and keep them reliable as your business grows.
Amazon Web Services
Microsoft Azure
Google Cloud Platform
Virtualization Platform
Containerization
Automated deployment
Infrastructure as Code
Configuration Management
A proven methodology that ensures reliable infrastructure management from day one.
We evaluate your current infrastructure, identifying optimization opportunities and potential risks.
Development of a customized infrastructure strategy aligned with your business objectives and growth plans.
We roll out infrastructure improvements with minimal disruption to your operations.
Continuous monitoring, maintenance, and optimization to ensure peak performance and reliability.
Get an infrastructure assessment and see how our team can improve your system reliability and reduce costs — as we did for a Tier-1 bank.
FAQ
Running the systems your applications depend on: cloud and on-premise environments, monitoring and alerting, backup and recovery, patching, capacity planning, and cost optimisation.
AWS, Azure, and Google Cloud, plus on-premise and hybrid setups. We work with the platform you are already on rather than pushing a migration you have no reason to make.
Usually there is something to recover — idle resources, oversized instances, storage tiers that were never revisited. We start with an audit that shows where the money goes, so any saving is measured against your actual bill rather than a generic percentage.
Monitoring runs continuously with alerting to an on-call rota. Escalation paths and response expectations are agreed in the engagement rather than assumed.
McDorcis Solutions is headquartered in Nairobi, Kenya, and delivers to clients globally. Work is done by our own team rather than subcontracted, and we operate across overlapping hours with clients in Africa, Europe, and the Middle East.
Related
Managed service desk for your users or your customers.
Read moreHand a defined part of your technology function to a dedicated team.
Read moreThe applications that run on the infrastructure.
Read more