Telecommunications Solutions

IT, AI &
Outsourcing for
Telecoms.

Custom software, AI analytics, and dedicated support teams for telecom operators. Reduce costs by 70% while accelerating digital transformation with 24/7 outsourced operations.

70%Cost Savings
3xFaster Deployment
24/7Support Coverage
60%Efficiency Gains
What We Deliver

Telecom solutions built for scale & reliability

01

Telecom Application Development

Custom software for telecom operators — billing platforms, customer portals, network monitoring dashboards, and self-service apps built for millions of subscribers.

  • Billing System Development
  • Customer Portal Apps
  • Network Monitoring Tools
  • Self-Service Platforms
02

AI-Powered Network Analytics

Machine learning models for predictive maintenance, automated fault detection, traffic pattern optimization, and churn prediction — turning network data into actionable intelligence.

  • Predictive Maintenance
  • Automated Fault Detection
  • Traffic Optimization
  • Churn Prediction
03

Customer Care Outsourcing

Dedicated multilingual support teams handling subscriber inquiries, billing questions, service activations, and retention campaigns across voice, chat, and social channels.

  • Tier 1-3 Support Teams
  • Billing Inquiry Handling
  • Service Activation
  • Retention & Upselling
04

Telecom IT Infrastructure

24/7 infrastructure monitoring, cloud management, database administration, and security operations for telecom platforms — with guaranteed uptime SLAs.

  • 24/7 System Monitoring
  • Cloud & DB Management
  • Security Operations
  • Disaster Recovery
Our Process

From discovery to optimization

01

Discovery

Audit your tech stack and identify high-impact opportunities.

02

Solution Design

Map the right mix of software, AI, and dedicated teams.

03

Build & Deploy

Develop, integrate, and launch with zero-downtime migration.

04

Optimize

Continuous monitoring, SLA tracking, and iterative improvements.

Ready to modernize your telecom technology?

Join leading telecom operators who have cut technology costs by 70% and scaled dedicated teams without the overhead.

70% cost reduction24/7 dedicated teamsNo long-term lock-in
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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2026

emailinfo@mcdorcis.com
email+254704093039