Industries
We work in five sectors where the operational detail matters — regulated finance, insurance, telecoms, retail, and technology. Each engagement starts from how that industry actually runs, not a generic delivery template.
Outsourcing for banks, credit unions, and fintechs, with regulatory compliance and security expertise built into how the team operates.
Support for retail operations, e-commerce platforms, inventory management, and customer experience across every channel you sell on.
Services for technology companies across software development, technical support, infrastructure management, and the product lifecycle.
Insurance BPO covering claims processing, policy administration, underwriting support, and customer service for providers.
Support covering network operations, customer service, billing systems, and technical support for telecom providers.
Tell us which part of the operation is slowing you down. We'll come back with what it looks like solved.
A short call to work out where the biggest gain is in your sector.
Trusted across sectors for mission-critical operations
FAQ
Five: banking and finance, insurance, retail and e-commerce, technology, and telecommunications. We stay in these because the operational and regulatory detail in each takes time to learn properly.
Yes, where the work resembles something we have done before. Our Texas SoluTech engagement is electrical safety compliance, which is not on the list — the platform pattern was one we knew well.
Because most of the cost of getting started is context. A team that already understands claims workflows, core banking, or network operations spends the first month building rather than learning your vocabulary.
With a discovery call to understand the process you want changed and the constraints around it. From there we scope the work in writing — deliverables, timeline, and cost — before any build begins, so you are approving a defined piece of work rather than an open-ended retainer.
McDorcis Solutions is headquartered in Nairobi, Kenya, and delivers to clients globally. Work is done by our own team rather than subcontracted, and we operate across overlapping hours with clients in Africa, Europe, and the Middle East.
@mcdorcis.com 2026
info@mcdorcis.com
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