Retail & E-commerce Solutions

IT, AI &
Outsourcing for
Retail.

Custom e-commerce development, AI-powered analytics, and dedicated support teams for retail businesses. Scale your technology and reduce costs by up to 70%.

E-commerce DevelopmentAI AnalyticsCustomer Service TeamsIT InfrastructurePlatform MaintenanceBack Office Support
What We Deliver

Retail solutions built for growth & scale

01

E-commerce Platform Development

Custom online stores, mobile commerce apps, and POS systems — with integrated payment gateways, inventory sync, and scalable cloud architecture.

  • Custom Storefronts
  • Mobile Commerce Apps
  • POS Systems
  • Payment Integration
02

AI-Powered Retail Analytics

Machine learning models for demand forecasting, customer segmentation, pricing optimization, and inventory analytics — turning data into revenue.

  • Demand Forecasting
  • Customer Insights
  • Pricing Optimization
  • Inventory Analytics
03

Customer Service Outsourcing

Dedicated omnichannel support teams trained in retail — handling inquiries, returns, live chat, and retention campaigns across all channels.

  • 24/7 Support Teams
  • Live Chat & Email
  • Returns Handling
  • Omnichannel Coverage
04

IT Infrastructure & Maintenance

Cloud hosting, platform monitoring, security operations, and ongoing application maintenance — keeping your retail systems fast, secure, and always online.

  • Cloud Hosting & CDN
  • Uptime Monitoring
  • Security Operations
  • Performance Tuning
Our Process

From discovery to optimization

01

Discover

We analyze your retail tech stack, customer journey, and operational pain points to identify the highest-impact opportunities.

02

Plan

A tailored blueprint combining custom development, AI automation, and dedicated support teams — aligned to your retail goals.

03

Build & Launch

Dedicated teams develop, integrate, and deploy your platforms with zero-downtime migration and real-time monitoring.

04

Optimize

Continuous performance reviews, SLA tracking, and iterative improvements to maximize ROI quarter over quarter.

70%Cost Savings
3xFaster Deployment
99.9%Platform Uptime
24/7Support Coverage

Ready to transform your retail technology?

Join leading retailers who have cut technology costs by 70% and accelerated time-to-market with our dedicated development and support teams.

99.9% Platform Uptime24/7 Support CoverageEnterprise-Grade Security70% Cost Savings
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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2026

emailinfo@mcdorcis.com
email+254704093039