Insurance Industry Solutions

IT, AI &
Outsourcing for
Insurers.

Custom software, AI automation, dedicated support teams, and managed infrastructure — built for insurance carriers, MGAs, and brokers who need to scale fast and cut costs.

Application DevelopmentAI & AutomationClaims AutomationCustomer Service TeamsIT InfrastructureCompliance Solutions
How We Work

From discovery to go-live

01

Discovery

We audit your current insurance operations, tech stack, and pain points to identify the highest-impact opportunities.

02

Solution Design

Our architects map a tailored plan — selecting the right mix of software, AI automation, and dedicated teams for your goals.

03

Team Deployment

Trained specialists are onboarded and integrated into your workflows, with full knowledge transfer and compliance alignment.

04

Go-Live

Systems and teams go into production with real-time monitoring, SLA tracking, and a dedicated account manager.

What We Deliver

Insurance solutions built for compliance & scale

01

Application Development

Custom software for insurers — claims portals, policy management systems, customer self-service platforms, and agent dashboards built for compliance and scale.

  • Claims Portal Development
  • Policy Management Systems
  • Agent & Broker Platforms
  • API Integrations
02

AI & Claims Automation

Machine learning and RPA solutions that automate document extraction, claims triage, fraud detection, and underwriting analysis — reducing processing time by 70%.

  • Automated Document Extraction
  • ML Claims Triage
  • Fraud Pattern Detection
  • Underwriting Analytics
03

Customer Service Outsourcing

Dedicated support teams trained in insurance products — handling policyholder inquiries, claims status updates, onboarding, and retention campaigns across all channels.

  • Policyholder Support Teams
  • Claims Inquiry Handling
  • Onboarding & Renewals
  • Omnichannel Support
04

IT Infrastructure & Compliance

24/7 infrastructure management for insurance platforms — cloud hosting, system monitoring, data security, and regulatory compliance automation with industry-grade SLAs.

  • Cloud Infrastructure Management
  • System & Security Monitoring
  • Compliance Report Automation
  • Disaster Recovery
Proven Results

Measurable Impact

70%

Staffing Cost Savings

Average reduction in operational costs vs. in-house teams

3x

Faster Automation Rollout

Speed-to-production for AI and RPA solutions vs. internal builds

2 Wks

Team Deployment Speed

Average time from agreement to fully onboarded dedicated team

99.9%

Platform Uptime

SLA-backed availability for managed insurance infrastructure

Get Started

Ready to Scale Your Insurance Technology?

Join leading carriers and MGAs who have cut staffing costs by 70%, deployed AI automation in weeks, and scaled dedicated teams without the overhead.

No long-term lock-inSOC 2 compliant processesDedicated account managerFree initial assessment
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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2026

emailinfo@mcdorcis.com
email+254704093039