One team accountable to the client
Whoever does the work, one party owns the outcome and the client relationship. No handing problems between suppliers while a deadline passes.
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Discover how McDorcis's global partnerships contribute to delivering Business Process Outsourcing(BPO) solutions for businesses worldwide.
Our partners are established technology providers, enhancing client experiences. By incorporating solutions like CRM and other essential services, these providers strengthen their offerings to create smoother customer journeys.
Our partners encompass pioneering technology innovators, elevating the quality of client experiences. By integrating solutions like CRM and other relevant services, these providers amplify their offerings to deliver unparalleled customer journeys.
In a rapidly evolving digital world, forming the right alliances can catalyze your business growth, reduce in-house cost and save time. Partnering with McDorcis gives you access to our BPO solutions which gives you allowance to focus on the core business.
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In plain terms
We work with a network of specialist firms so that a client engagement is never limited by what one company happens to be good at. When a project needs a capability we do not hold in-house, we bring in a partner rather than stretching to cover it badly.
For clients, the practical effect is that McDorcis stays accountable for delivery regardless of who does which part. You have one contract, one point of contact, and one team answerable for the outcome.
For partners, we are usually the delivery side of the arrangement: firms with the client relationship bring us the build, the ongoing operation, or the extra engineering capacity, and we deliver it under their name or ours as the arrangement requires.
What changes
Whoever does the work, one party owns the outcome and the client relationship. No handing problems between suppliers while a deadline passes.
Delivery capability you can call on for a specific engagement, without carrying an engineering team between projects.
We are comfortable working behind a partner's brand where that is what the client relationship requires.
Scope, rates, and who is responsible for what are written down before work starts, which is what keeps a partnership working past the first project.
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